In today’s fast-paced industrial environment, material handling equipment, such as forklifts, conveyors, cranes, pallet jacks, and automated storage systems, play a vital role in ensuring smooth operations. When these machines break down unexpectedly, it leads to costly downtime, safety risks, and delayed deliveries. To overcome these challenges, businesses are increasingly adopting Material Handling Equipment Maintenance Software—a powerful tool designed to monitor, manage, and optimize the performance of critical assets.

This Material Handling Equipment Service Software empowers maintenance/service teams to stay ahead of breakdowns through preventive, predictive, and real-time maintenance strategies. By digitizing maintenance operations, companies can reduce costs, improve safety, and extend the life cycle of their equipment.

Don’t let equipment downtime slow you down. Harness the power of Material Handling Equipment Management Software to keep your operations running at peak performance.

Why Your Business Needs Material Handling Equipment Maintenance Software?

Manual tracking of equipment maintenance using spreadsheets or paper logs often results in missed inspections, inconsistent recordkeeping, and reactive repairs. In industries like manufacturing, warehousing, logistics, construction, and retail, even a few hours of downtime can cause significant operational and financial losses.

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With Material Handling Equipment Maintenance Software, you can:

Increase Equipment Reliability Ensure forklifts, cranes, and conveyors are always ready for operation.
Reduce Downtime Detect and address issues before they turn into breakdowns.
Enhance Worker Safety Keep equipment in compliance with safety standards and reduce accident risks.
Optimize Maintenance Costs Transition from costly emergency repairs to planned, budget-friendly servicing.
Boost Productivity Ensure equipment is available when needed, supporting uninterrupted workflows.

Get a Call Back

Client calls

Job created

Scheduling

Complete job

Invoice

Payment

Reconciliation

Client Calls

A client calls in, requesting urgent repairs for their material handling equipment.

You have a new client who requires your material handling service on an immediate basis—so why not connect with them right away? By operating our Material Handling Equipment Management Software, you gain the advantage of assisting your clients at the time most convenient for them.

Job created

The registration of the job and client details is done in our software, Service CRM.

Instead of writing job and client information in bulky diaries, all data is digitally recorded, making the process more reliable, accurate, and eco-friendly.

Scheduling

The job is assigned to a skilled field engineer.

The engineer instantly receives an alert notification about the scheduled job. Our Material Handling Equipment Business Management Software also allows you to:

Send SMS updates to clients regarding job start and completion.
Share the technician’s photo with the client, providing an added layer of home security.

Complete Job

The material handling equipment service technician views and completes the job seamlessly:

Accesses all job details on-site.
Collects an OTP from the client, ensuring job authenticity and linking the engineer with the client.
Records photos of the equipment or spare parts installed/repaired.
Collects the client’s digital sign-off, eliminating paperwork.

Invoice

After job completion, the technician generates a professional invoice:

Adds spare parts with updated prices.
Includes labour and service charges.
Creates a branded invoice, automatically updated in the software.
Sends a soft copy of the invoice to the client via email.

Payment

The technician collects payment instantly, offering multiple options:

Cash.
UPI.
Credit card.
Cheque.

This ensures quick settlements and a smooth customer experience.

Feedback from the client

Collecting feedback is essential to understand customer satisfaction and improve service quality.

With our Material Handling Equipment Service Management Software, you can capture real-time client feedback, stay connected with customers 24×7, and encourage repeat business. This not only enhances customer trust but also improves the overall productivity of your material handling equipment service business when you choose Service CRM.