Revolutionize your Medical Business with Top Medical Equipment Maintenance Software

Simplify Medical Equipment Service Management process with Service CRM

The importance of Medical Device Service Management Software cannot be overstated, as it plays a critical role in ensuring the smooth operation of healthcare facilities. There is a growing demand for advanced technology to manage the essential medical equipment present in healthcare facilities. One such solution that addresses this need is medical equipment maintenance software. This innovative technology streamlines the tracking, servicing, and maintenance of critical medical equipment, ensuring its optimal performance and prolonging its lifespan. Moreover, Medical Equipment Field Service Management System aids healthcare professionals by reducing errors, maintaining compliance standards, and impacting patient care.

As medical technology continues to advance, healthcare facilities rely more heavily on their equipment to provide quality patient care. This is why having reliable and efficient Healthcare Equipment Maintenance Software is crucial. Such software helps in managing AMC, Comprehensive AMC, Ticketing, scheduling of technicians, and managing maintenance tasks for all medical equipment, ensuring that they are always in top condition and ready for use.

Key Features of Medical Equipment Management Software

Medical Equipment Management Software is designed to streamline the management of medical equipment in healthcare facilities. Key features of such software include:

1. Asset Management 2. Data Security 3. Preventive Maintenance 4. Service Request Management 5. Inventory Management 6. Technician Management 7. Service History Tracking 8. Calibration Management 9. Billing and Invoicing 10. Documentation Management 11. Inventory Replenishment 12. Integration Capabilities 13. Alerts and Notifications 14. Mobile Accessibility 15. Compliance and Regulatory Reporting

Medical Equipment Management Software helps healthcare facilities maintain the reliability and compliance of their medical equipment, improve patient safety, and streamline equipment-related processes.

1

Client Calls

A client calls in, wants to repair the ventilation and MRI machine in their hospital.!

You got a new client who want to take your service on urgent basis, So why not to connect to him immediately? By operating our Medical Equipment Service software you have the benefit to assist your clients when its best for them.

---

2

Job created

The registration of the Job and Client details will be done in our software named Service CRM.

Instead of writing the Job and Client details onto a big diary, you register the information into the software which makes the work more reliable and eco-friendly.

---

3

Scheduling

The job is scheduled to the field engineer.

The field engineer who will be skilled in Medical Equipment Service, instantly get an alert message that they've been scheduled a job. Our Medical Equipment Service software allows you to send on the texts to the client about started and completion of job also can view the picture of technician which mainly add on for the home security purpose.

---

4

Complete Job

Your Medical Equipment Service technician views the job details and completes it.

Access to all job details on site.
Collect the OTP from client which linked the field engineer with client.
Record the photos of machine or spare parts he installed or repaired.
Collect client sign-off for the work digitally which remove the paper work completely.

---

5

Invoice

Your Medical Equipment Service technician can then add labour charges and spare parts he changed, to produce an invoice.

Add the labour and service charges.
Add the labour and service charges.
Construct a professionally branded invoice which will be updated in software automatically.
Provide the soft-copy of the invoice to the client via mail.

---

6

Payment

Your Medical Equipment Service technician can take payment straight away.

Let the client view and pay the bill instantly.
Take cash, credit card, cheque payments on spot from the client.

---

7

Feedback from the client

It is significantly more important to get to know what your customer feels about your company after getting the service from you.

By operating our Medical Equipment Service software you get the privilege to know and improve your services after receiving customer’s real time experience. It will help you to connect with your clients 24*7 and make them feel free to call next time.
Improve the productivity of your Medical Equipment Service software when you chose Service CRM

---

Why Service CRM is ultimate Software

Take control and work smarter from the client’s first call through to scheduling, quoting, job
completion, invoicing and payment.